As part of Maccabi's comprehensive digital health services, we designed a seamless flow allowing customers to purchase medicines prescribed by their doctors directly from the Maccabi Pharm website. We planned this user journey, ensuring a smooth transition from Maccabi Online to the pharmacy platform. Our design focused on streamlining the process, from receiving a prescription to completing the purchase, providing users with a convenient and integrated experience.
Verbit's transcription viewer and audio recorder provide an accessible UI for customers to view live transcripts. The interface supports text enlargement, theme changes, custom text and background colors, and keyboard navigation, ensuring full screen reader compatibility. Additionally, the UI allows for recording live sessions when relevant, enhancing usability and inclusivity for all users.
Maccabi's app initially featured a main screen with iconic bubbles, inspired by Apple Music's genre selection interface. However, user feedback and data analysis revealed that the simple layout was confusing, as users struggled to differentiate between actions and information. After extensive UX research and testing multiple solutions, we implemented a new concept that separated actions from information bubbles, not only by color but also by distinct areas. This change significantly improved usability while preserving Maccabi's signature bubble design, enhancing the overall user experience.
